Catering FAQ

UNM Catering asks that you place your order 7 business days before your event. If you are within that time and need to place a late order, please do not hesitate! Call our office and we will absolutely do all we can to help out.

This all depends on how big your order is and how late it is. Typically, a late fee is $50.00.

We will need final numbers 3 business days before your event. You will receive an email of final confirmation, which advises that you have until the end of day to make changes to your order.

What payments do you accept? We accept cash, check, and credit card. If it is cash or check, we ask that it be in our office the day before your event takes place. If you are paying with a credit card, you can call our office and provide that information over the phone. We typically charge credit cards the next business day after your event. LoboCard office online web site.  Click on the "I'm new here" link in the upper right corner of the page.  Enter your UNM ID #, enter and verify your email address.  A system-generated password will be emailed to you.  Once you enter the site for the first time using that password, you are strongly encouraged to change the password to something that's easy to remember.  This password does not need to be the same as your netID password, but it may be.  Once you have established the account management log on, you can check the balances of your dining points, along with your LoboCa$h balance, if you've deposited funds into that account.  For more information on LoboCa$h click here.  Finally, you may always bring your card by the LoboCard Office and we'll swipe it and give you your balance.  For LoboCard Office hours of operation, click here.  Due to FERPA regulations, we can not give out balances over the phone.

Deposits are required on a case-by-case basis. An office admin can let you know if you would need to put down a deposit.

You can view our complete menu online  www.unmcatering.catertrax.com

We have a standard rate of $45.00 as a delivery fee. This includes your set up and tear down.

UNM Catering will handle all of your food and linen needs; however, rooms and tables are not coordinated through our office. If you are in the SUB, Event Planning will handle the room set up for you. If you are outside of the SUB, you are responsible for making sure we have tables to set up on. We do not provide tables and chairs. Contact or office for guidance on how many tables will be necessary to set up your food and beverages.

  • How much do they cost? Linen for all food and beverage service tables are included. We also now include 10 linens with catering orders. Additional linens cost $7.50 per linen.
  • What colors do you have? We typically offer Red, White, and Black. Other colors can be specially ordered upon request for no extra charge.
  • pecialized linens? Please call to discuss pricing and selection.

Tastings are scheduled a minimum of 2 weeks out. We will schedule your tasting Monday-Friday between 12pm-5pm. When scheduling a tasting you will need to pick a maximum of 2 entrées to try. The tasting is set up for 2 people. Tastings are $100 plus tax. When you book and confirm your event with UNM Catering the tasting fee is credited to your final bill. To schedule a tasting please either call our office at (505) 277-2506 or email us at  UNMCatering@compass-usa.com 

We ask that you cancel your order no later than 3 business days before your event. Cancellations , late fees may apply.

You can upgrade any event to china – please call our office for more details.

We now have a custom menu request button on our website, so you can still place an order online and put in your special menu request. We are very flexible and we love to see your custom ideas come to life! Please contact the Catering Sales Manager for more information about custom requests.